Terms of Service – Kornhal

1. Operator and Scope

These Terms of Service govern the use of the online game Kornhal and related services.

By accessing or using the game, users agree to be bound by these Terms of Service.

If you do not agree with these terms, you must not use the service.

2. Acceptance of the Terms

By creating an account or accessing the game, the user confirms that they have read and accepted these Terms of Service and the Privacy Policy.

The operator reserves the right to modify these Terms of Service at any time. Continued use of the game after changes constitutes acceptance of the updated terms.

3. Account Registration

To access certain features of the game, users must create an account.

Users agree to:

The operator reserves the right to suspend or terminate accounts that violate these terms.

Users must be at least 16 years old to create an account.

Users are responsible for maintaining access to their registered email address.

4. Game Rules and User Conduct

Users must not:

The operator reserves the right to take appropriate action, including suspension or termination of accounts, in case of violations.

5. Virtual Currency and Digital Items

The game may include virtual currency and digital items that can be obtained or purchased within the game.

Users receive a limited, non-transferable, revocable license to use such items within the game.

The operator reserves the right to modify, rebalance, remove, or reset virtual currency, digital items, or the in-game economy at any time.

Virtual currency and digital items have no real-world monetary value, cannot be exchanged for real money outside the game, and remain the property of the game operator. Users receive a limited, non-transferable, revocable license to use them within the game.

Once virtual currency has been credited to a user account and used within the game, the corresponding transaction is considered fulfilled.

If virtual currency has been spent on digital items or in-game features, the purchase is considered consumed and is not eligible for refund except where required by applicable law.

The operator does not guarantee the continued availability or value of any virtual currency or digital items.

The operator may adjust game balance, item attributes, or gameplay mechanics at any time without compensation.

6. Payments and Billing

Payments for virtual currency or digital items are processed by Xsolla, which acts as an authorized reseller and payment processor.

All purchases are subject to the payment terms and policies of Xsolla.

Unless required by applicable law, purchases of virtual currency and digital items are final and non-refundable.

7. Analytics and Third-Party Services

The game may use third-party services for analytics, performance monitoring, and advertising measurement.

These services may include:

By using the game, users acknowledge that certain technical and gameplay data may be processed by these services.

Detailed information about the processing of personal data can be found in the Privacy Policy.

8. Account Suspension and Termination

The operator reserves the right to suspend or terminate user accounts at any time if users violate these Terms of Service or engage in behavior that disrupts the service.

Accounts may also be terminated if required for technical, security, or legal reasons.

9. Service Availability and Game Changes

Kornhal is an evolving online game.

The operator reserves the right to:

Game worlds may operate in seasonal cycles ("Ages"), after which player progress may be reset.

The operator does not guarantee uninterrupted availability of the service.

The operator reserves the right to manage, regulate, control, modify, or eliminate game elements at any time.

This includes, but is not limited to:

• game mechanics and balance adjustments

• modification or removal of items or abilities

• changes to the in-game economy

• resets of player progress or seasonal game worlds

• prevention of exploits or unfair advantages

Users acknowledge that the game environment may evolve over time and that no specific game element, item, or feature is guaranteed to remain unchanged.

Game balance decisions are made at the sole discretion of the operator.

Competitive balance may change over time as part of normal game development.

10. Inactive Accounts and Data Retention

User accounts that remain inactive for an extended period may be deactivated or deleted in order to maintain the security, integrity, and efficiency of the service.

Deletion of inactive accounts may result in the permanent loss of game progress, virtual currency, and digital items.

Personal data associated with deleted accounts may be retained only where necessary to comply with legal obligations or resolve disputes.

The operator may reset or archive inactive accounts as part of game world maintenance or seasonal resets.

11. Limitation of Liability

The service is provided "as is".

To the maximum extent permitted by applicable law, the operator shall not be liable for damages resulting from:

12. Applicable Law

These Terms of Service shall be governed by the laws of the Czech Republic, without prejudice to mandatory consumer protection laws of the European Union.

Mandatory consumer protection provisions remain unaffected.

13. Contact

For questions regarding these Terms of Service, users may contact the operator via the official support email address.


 

The use of cheats, exploits, or unauthorized modifications is strictly prohibited.

Email: support@kornhal.com

Current as of: Feb 2026